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People, decisions,
and the work.

Notes on leading teams and building useful software, from the people behind Blutek Media.

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Practical guides from the studio.

More notes and perspectives.

Building useful software

A useful chatbot should know when to ask for help

Start with a real question, give the bot the right sources, and decide what happens when the answer is not clear. A practical look at RAG, review, and autonomy.

  • RAG
  • AI governance
  • OutSystems
  • Cloudflare

Blutek Media ·

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The article archive.

All our articles and guides, newest first. Explore software, product decisions, and the people behind the work.

Browse all 12 articles by date

September 2026

  1. A software project brief you can actually use
  2. Before the AI prototype: a project readiness checklist
  3. Car Deal Check: making a calculation explain itself
  4. Five decisions, three priorities: inside Job Challenge
  5. Low-code architecture: draw the boundaries before the screens
  6. Making room for the duck: the rules behind a packing puzzle
  7. When not to use OutSystems for AI, and what to do instead
  8. When roles aren't enough: designing authorization that stays manageable
  9. A useful chatbot should know when to ask for help
  10. When good employees stop challenging leadership
  11. Why Car Deal Check keeps the math outside AI
  12. Why difficult experiences haven’t made me cynical about leadership

Technical writing

Read the full article on Medium.

Jason's guide to role-based access in OutSystems walks through the RoleShield components and implementation choices.

RoleShield: A Flexible Approach to RBAC in OutSystems

More OutSystems articles and published components